Kafo –
Terms of Service

Welcome to Kafo! By using our mobile application and website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Kafo is a digital platform that connects passengers looking for a ride with independent third-party transport providers (Drivers). Kafo does not provide transportation services itself; we act as an intermediary to make your travel convenient and safe.

• Eligibility: You must be at least 18 years old to create an account.

• Accuracy: You agree to provide accurate, current, and complete information during registration.

• Security: You are responsible for maintaining the confidentiality of your account login details.

• Fare Calculation: Fares are calculated based on distance, time, traffic, and demand (surge pricing) at the time of booking.

• Payment Methods: You can pay via cash, credit/debit cards, or in-app digital wallets where available.

• Cancellation Fee: If you cancel a ride after a driver has accepted and traveled a certain distance, a minor cancellation charge may apply.

• Customers and drivers must treat each other with respect.

• Any form of harassment, discrimination, or illegal behavior will result in an immediate and permanent ban from the platform.

• You agree not to cause damage to the driver’s vehicle.

Kafo is not liable for any indirect, incidental, or consequential damages resulting from your rides. While we verify drivers, any disputes regarding ride quality or behavior must be reported directly through our in-app support channel.